PENGENALAN
MODULE 1
- Foundation : Agensi Visi & Misi
- Foundation : Kenapa Anda Perlu Berjaya Berniaga?
- Foundation : The Maslow Hierarchy
- Foundation : Enam Keperluan Manusia Melakukan Sesuatu
- Foundation : Formula Triple Three (3-3-3)
- Foundation : Formula LUCK
- Foundation : Formula MESTI
- Foundation : PDCA (Plan, Do, Check, Action)
- Foundation : Anda Mahu Jadi Ejen Yang Bagaimana?
- Foundation : 2 Fasa Besar dalam Karier Insurans / Takaful
- Foundation: Agent Expectation & Reality
MODULE 2
The Sales Cycle – Prospecting (Push Marketing)
- Prospecting – Hot, Warm & Cold Market
- Prospecting – Center of Influence, Referred Leads, Personal Observation
- Prospecting – Memancing Ikan
The Sales Cycle – Marketing Mastery (Pull Marketing)
- Marketing Mastery – POWER
- Marketing Mastery – Online Marketing
- Marketing Mastery – Content Marketing
- Marketing Mastery – Ambassador Marketing
- Marketing Mastery – Business Revenue & Referrals System
- Sistem Referral : 7 Sebab Utama Kenapa Pemasaran Referral Berbaloi
MODULE 3
The Sales Cycle – Pre-Approach
The Sales Cycle – Approach
- Approach – Phone Call, Making Appointment, Script
- Approach – Tips & Skrip Panggilan Telefon
- Approach – Face to Face: 5 Teknik Bina Kepercayaan & ‘Rapport’
MODULE 3
The Sales Cycle – Fact Finding (Need Based Selling)
- Fact Finding – Kenapa Orang Membeli Sesuatu
- Fact Finding – Formula F.O.R.M
- Product Knowledge – Link Series, Ummahlink, Platinum
- Product Knowledge – Know How Product Disclosure Sheet (PDS)
- Product Knowledge – SQS (Sales Quotation Service)
MODULE 4
The Sales Cycle – Offer Solution (Presentation)
- Presentation – Art of Single Line System
- Presentation – Do & Don’t
- Know-How : Sales Kit Presentation
The Sales Cycle – Closing
- Closing Technique – Identify Buying Signal
- Closing Technique – Bantu Prospek Anda, Bantu Diri Anda
- Handling Objection – 4 Big No
- Handling Objection – Discussion
MODULE 5
The Sales Cycle – After Sales Services
- After Sales Service – Policy Delivery : Before, During & After
- After Sales Service – Value Added
- After Sales Service – Policy Review
- After Sales Service – Persistency & Bonus
- After Sales Service – RGB
- After Sales Service – Important VS Urgency
MODULE TAMBAHAN
Lain-lain
- Tips4Ejen: The Final Sprint – Empat Strategi Hujung Tahun
- Tips4Ejen: Borang Penilaian Persembahan / Presentation
- Tips4Ejen: Bagaimana Hendak Close Besar – Tips 4B
- Tips4Ejen: The Referrals Book & ECN (Emergency Contact Number)
- Tips4Ejen: 20 Karektor Ejen Profesional
- Tips4Ejen: LIMA Tip ‘Cepat & Ringkas’ Nak Dapatkan Sumber Referrals
- Tuntutan Insurans / Takaful
- Warisan : Konsep Faraid, Wasiyah dan Hibah Bersyarat
